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problems with applications links afetr changing ssl-certificate on proxy server

Martin Ellwart
Martin Ellwart November 7, 2022

Hi,

we are using Jira, Confuence and bitbucket behind a proxy server. Now i changed the ssl ceetificate on the proxy server. Can reach all applications with ssl. 

But now the applications links are not working.

Can someone help?

Thanks

Martin

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Thiago Masutti
Thiago Masutti
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 8, 2022

Hi @Martin Ellwart 
I hope you are well.

Do you see any error on the application logs to help understanding the problem.

After the SSL changes you mentioned we usually need to import the certificate to the Java truststore as detailed in https://confluence.atlassian.com/adminjiraserver/connecting-to-ssl-services-938847763.html.

For example, on Jira you should upload the following SSL certificates to Jira's Java truststore

  • Jira's own certificate
  • Confluence
  • Bitbucket

 

Kind regards,
Thiago Masutti

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Martin Ellwart
Martin Ellwart November 9, 2022

Thanks Thiago,

i can try it on the next weekend. 

Bets regards

Martin

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Jira
Jira
DEPLOYMENT TYPE
SERVER
VERSION
8.20.10
TAGS
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