Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 19:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

unable to add subtask from greenhopper view even though it works elsewhere.

Barry Steinglass
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 24, 2012

Sub-tasks are enabled. Looking at an issue in JIRA, I can create a subtask from the "More Actions" menu. But when I look at the same issue on the Greenhopper planning board, I don't see the "Add subtask" option in the issue's action menu.

On a different project in the same JIRA deployment, it is working fine. I've compared the two project's configurations and I can't tell why one is letting me do this and the other isn't. Any ideas on what setting might affect this?

1 answer

1 accepted

1 vote
Answer accepted
Teck-En
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 14, 2012

Could be the Card Creation option being unchecked: https://confluence.atlassian.com/display/GHKB/Unable+to+Create+Card

Barry Steinglass
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 17, 2012

This was the problem. Thanks!

Suggest an answer

Log in or Sign up to answer