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Recent changes in Log Work? Automation rule logging work during transition fails

Rebekka Heilmann _viadee_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 6, 2024 edited

I have an Automation rule that transitions an issue and logs work during that transition. That is required because of a transition screen that has "Log work" as a mandatory field (Validator).

The rule worked fine until a couple of days ago. We installed Time Tracker & Gadgets (Tempo) a week ago, so might have something to do with it, but the time tracking still is set to the Jira Standard.

The rule:

Screenshot 2024-08-06 154907.png

The transition screen:

Screenshot 2024-08-06 154914.png

 

The rule fails with the error message below (and ultimately because the field isn't set and the Validator fails):
Unknown fields set during transition. Field may not be on transition screen. Fields ignored -
Log Work (worklog)
Anyone else having issues or a clue of what might have happened?

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Rebekka Heilmann _viadee_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 6, 2024

Nevermind. The execution user didn't have Log Work permissions.

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