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Refresh loop in Agile and Service Desk pages

lasizoillo
lasizoillo
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January 11, 2015

Hi,

When I connect to https://jaratech.atlassian.net/issues/ with javier.lasheras@jaratech.com account I detect some problems accessing to some pages. For example, if I click Agille -> more... I obtain a loop loading https://jaratech.atlassian.net/secure/ManageRapidViews.jspa as blank page.

This is reproducible in various browsers (firefox, chrome) and different machines. Seems like account is broken.

Regards,

Javi

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Dobroslawa Wierzbicka
Dobroslawa Wierzbicka
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January 12, 2015

It appears that you're running into this bug in JIRA: https://jira.atlassian.com/browse/JRA-41578

For users in spaces in their usernames, Agile and Service Desk pages (as well as screens for some other add-ons) will reload infinitely. Currently the only workaround is to rename users, but we're working on a permanent fix.

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