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Remove delete issue permission

AB August 30, 2024

 

 

The default permission scheme allows to delete issues to Service Desk Team. I am unable to remove the role Service Desk Team. How can I remove this permission for Service Desk Team role? image.png

1 answer

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Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 30, 2024

Hello @AB 

Have you followed the guidance of the message; waiting for a time, refreshing the page, and trying again?

AB August 30, 2024

Yes, we did. But I am definitely going to wait a bit longer and try again. I just wanted to check with the community if it is actually doable since its a default scheme.

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 30, 2024

Do you have only JSM available on your instance?

I have both Jira and JSM. I don't see a separate "default" permission scheme specifically for JSM projects in my instance. I do have a "Default permission scheme" but that applies only to new Jira projects, not JSM projects.

You won't have the option to Delete a default scheme that Jira/JSM has created out of the box, but you can modify them.

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