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Remove strike-through when issue is re-opened

Scott (ScottB) Blair
Contributor
April 5, 2019

When I move  an issue from "Done" and re-open it, the strike-through does not go away. How do configure JIRA to make that happen?

3 answers

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1 vote
Answer accepted
Warren
Rising Star
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April 5, 2019

Hi 

You need to add a post function to the transition from Done to Reopened which does that - you probably already have a transition for it, but just need to add the post function

Scott (ScottB) Blair
Contributor
April 5, 2019

Thank you - that did the trick

2 votes
Joe Pitt
Community Champion
April 5, 2019

The transition from done to reopen needs to CLEAR the resolution field. The strikethrough is there because a resolution is set. 

1 vote
Jack Brickey
Community Champion
April 5, 2019

clear the Resolution field

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