Requesting Trial for Jira Service Management Standard Plan After Free Plan Trial

[Karpaga Selvan]

Hello Atlassian Community,

I hope this message finds you well.

I'm currently using the free plan for Jira Service Management and have recently completed a 14-day trial period. I'm interested in exploring the features of the Standard Plan and would like to request another trial specifically for the Standard Plan.

Could someone kindly guide me on how I can initiate a trial for the Jira Service Management Standard Plan after already having utilized the trial for the free plan? I want to ensure that I have a comprehensive understanding of the features before making any decisions.

Your assistance in this matter would be greatly appreciated.

Thank you in advance for your help.

Best regards, Karpaga Selvan M.

[Sebastian Krzewiński · Accepted solution]

Hi @Karpaga Selvan 

I don't think that this is possible. Trial is trial. When it is over you cannot set new one.

To confirm that you can raise support request on Atlassian support (https://support.atlassian.com) and maybe Atlassian will agree for new trial.

Regards,

Seba

[Walter Buggenhout · Accepted solution]

Hi @Karpaga Selvan,

You should be able to just upgrade your plan to standard, which automatically starts a trial period. Just navigate to admin.atlassian.com and select Products > Manage Subscriptions. Change your plan for JSM from free to standard.

Hop this helps! 

[Ste Wright]

Hi @Karpaga Selvan 

The Free plan isn't a trial - it's free! You could continue to use this without upgrading if preferred.

To activate a trial though:

1. Go to https://admin.atlassian.com/
2. Select your Org (if required)
3. Select Billing from the top navigation bar
4. Next to Jira Service Management, select Manage
5. On the next screen, select Change plan
6. Start a free trial for Standard

Ste