Required custom field not showing on close issue prompt

[James Dushay]

I Know I must be forgetting something here, but I can't seem to get these two fields to show up. They show up in the ticket details, but not in the resolve issue screen. I have

[Ste Wright]

Hi @James Dushay 

Have you added the fields to the Resolve Screen? This Screen is configurable, like the main Issue Screen.

To do this, you'll need to be a Jira Admin:

• Go to Settings > Issues
• Select Screens from the left-hand menu
• Locate the appropriate Resolve Issue Screen used in your Workflow
• Add the fields that need to be populated

Note: If the Screen is used in multiple Workflows, and you don't want these Fields on every Resolve Issue Screen, then you need to create a new Screen specifically for this use case and replace it in the Workflow.

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Let us know if this solves your query!

Ste

[James Dushay]

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