Rest api always return 401 with my access token and email

[cong wang]

I'm encountering a 401 error when using the newly generated access_token to access the Jira Cloud API. After some troubleshooting, I found that I can retrieve data when accessing the link https://merico.atlassian.net/rest/api/2/myself via the web page, but the emailAddress field shows my email address before the modification. Additionally, I tried accessing the API using both the old and new email addresses along with the API token, but both attempts resulted in a 401 error.

[sai chinamuthevi]

Hi,

Can you please share what endpoint you are trying to access and cross verify if you have access to specific project you are accessing through endpoints

[cong wang]

The same endpoint as the web url I tested: /rest/api/2/myself

I don't think it require any additional privilege.

Tested Both curl and python script.

[Mohanraj Thangamuthu]

Hello, Good day. Could you share the steps that you followed to create API token. Also provide the API end point that you are getting 401. Thanks!

[cong wang]

The same endpoint as the web url I tested: /rest/api/2/myself

I don't think it require any additional privilege.

Tested both curl and python script.

from jira import JIRA

username = 'email'
token = 'token'

client = JIRA(
server="https://merico.atlassian.net",
basic_auth=(username, token)
)

print(client.myself())

[Mohanraj Thangamuthu]

Thanks, I hope you are following the steps shown in https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/ to create the API token.

If possible please try once from postman, select basic auth method and use the email address and API token. Thanks!

[cong wang]

I tried testing with Postman, but it still returned a 401 error.

[Mohanraj Thangamuthu]

Thanks. This looks correct. To make sure this API token is created from the same user account?. Could you generate a new token and check the status?

What happens when you try different end point, like to GET a specific work item?