Restore project from server back-up

[Dorothy Callahan]

Good morning,

We are attempting to restore a Jira Software project using our server backup file.  We are receiving the following error and don't know what's needed to clear that error.

Thanks

[Tim Perrault · Accepted solution]

Hi @Dorothy Callahan 

This KB Article should help with the issue you are facing.

Thanks,

Tim

[Dorothy Callahan]

Thank you!  I will post outcome after applying steps outlined.

[Dorothy Callahan]

Good morning,

Using the article referenced in answer above, we successfully restored our Jira Software project!