SIL Listener script not being called on Work Started On Issue and Issue Resolved

[Alexandre Machado]

I have a SIL script set to execute on two different listeners: one for Work Started On Issue and one for Issue Resolved.

Script One: Work Started On Issue

string LLINK_NAME = "Investigation";
string ev_issue   = "";
string [] actions  = {};
string [] chamado = linkedIssues(key, LLINK_NAME);


if (status == "In Progress") {
    if (arraySize(chamado) == 1) {
        ev_issue = chamado[0];
        if (%ev_issue%.status == "Waiting for Support L3") {
            actions = getAvailableTransitions(ev_issue);
            autotransition(actions[0], ev_issue, true);
        }
    }
}
return;

Script Two: Issue Resolved

string LLINK_NAME = "Coporative";
string ev_issue   = "";
string [] actions  = {};
string [] chamado = linkedIssues(key, LLINK_NAME);


if (status == "Done") {
    if (arraySize(chamado) == 1) {
        ev_issue = chamado[0];
        if (%ev_issue%.status == "Waiting for Corporate Evaluation") {
            actions = getAvailableTransitions(ev_issue);
            autotransition(actions[0], ev_issue, true);
        }
    }
}
return;

This scripts works normally when called from post functions.

Can someone help me ?

Thanks!

[Raluca Panait · Accepted solution]

Hi,

I've just tried your scripts, and they work ok on my JIRA instance.

What version of JIRA, JJupin and Katl-commons do you use?

Also, can you please check , if the Sil Listener was enabled? 

Best regards,

Raluca