Hi, We are using an addon to collect a database value which works great when creating an issue but less so when the original value has changed in the database we collect it from after the is...
Hi, I have created a script which should create an issue. Target WF has validators on the create screen and I receive error "Field X is required". Validator come from Suite Uilities. I'm setting Fie...
...he user that's logged in. EDIT: I'm using Kepler Database Custom field in combination with Adaptavist Scriptrunner. So, I have a Database custom field with our products and I want to limit those b...
I installed the Kepler Custom Fields Pro plugin on a trial basis and wanted to configure the custom field. When I try to "Edit the Template Configuration" , it throws me a Oops youve found a dead l...
I was wondering if it's possible to set an Epic Link through a SIL Script. Right now I have a script that's attached to the create transition of a workflow specifically for Epics. What I want to do i...
I have a KCF Single Autocomplete customfield. This customfield appears in Create screen and in transition1 screen. This customfield has a Datasource SIL script associated. I need to launch a diffe...
How can I prevent a user from adding the gadget to one of his/her dashboards? Because once the user has added the gadget, he will have access to all the scripts.... The documentation ( https:...
I've defined a Kepler pro customfield with SIL script as datatource. This customfield belongs to several projects and for each project these values have to be differents. Thus, when I'm creating a...
I've defined a KCF - Single Autocomplete with SIL Datasource: The results appears like that: image2015-12-28 11:34:10.png The value "/" appears as "/". How can I avoid that...
I've a KCF Single Autocomplet customfield whith this Select script: KPOption[] kpOpt = #{Seleccionar técnico soporte}; string seleccion = kpOpt[0].value; customfield_11904=seleccion; assi...
Hi, I'm trying to access field change values using lastFieldHistory() routine and having a problem. It returns the user, date and Field name that is changed but empty values in place of changes. Usi...
Hi, I'm trying to connect Pervasive to create KCF Pro Single Auto complete drop down and not able to proceed .. I copied jar files to lib folder and prepared below template based on this data  ...
I'm currently modifying a SIL Data Source for a custom field KCF - Multiple Autocomplete. In many of the examples in the documentation (here for example KCFPRO/KCF Single Autocomplete) ...
How can I specify a default value? I'm using KCF - Autocomplete Multiple custom field type w/ option type of Issue. When I attempt to specify a default value, I get an error message: E...
I created some users events, but I can't select in SIL Listener configuration to trigger a script. Is there some alternative ? Thanks! Alexandre
I have a SIL script set to execute on two different listeners: one for Work Started On Issue and one for Issue Resolved. Script One: Work Started On Issue string LLINK_NAME = "Investigation"; strin...
...earch form for Kepler database custom field? Regards Leoš
I have found that when setting up a Database Information Field with Database Child Information fields the Information Field show up in Dashboard Gadgets, such as pie charts, heat maps, and ...
Hello, In service desk v2. context, i am looking for a way to filter a kepler custom DBCF field's data, based on the issue's reporter (user). sample query: select distinct s...
I'm using some Database Information fields that are connected to our DB. I was wondering if the text preview of the auto-complete or the select list could display not just the saved value (the ...
Hi Kepler, We need your help, we are encountering the error "key should not be null!" when using sendHtmlEmail routine. This works fine on our develpoment instance but when we promote it in P...
Hi, can I ask, if you support kepler custom fields ? We are unable to configure your plugin to work with the extended fields.
Is there a way to encrypt the password of a connection in context.xml file?
Hello. We have a db custom field set up to return a long string with all the details of our clients data. This way our service desk guys are able to pick a client by typing few letters of any o...
I need to define a Database field based on a query over an external database. The query finds all the configuration items that can be related with the issue thas is being created by users. Users crea...
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