Sending JSON Payload to DataDog

[Dennis Christilaw]

I have an interesting issue here:

I am trying to send a JSON payload to DataDog to start an Incident (using their On-Call feature).

I send the following payload and it works:

---

 {

"title": "Something Silly Here",
"text": "Maybe some Description Text",
"tags": "team:{{customFields.customfield_15951.asJsonString}}, incident", "source_type_name": "Jira",
"alert_type": "info"

}

---

However, when I attempt to use additional Smart Values like the below example, I am get an error:

---

 {

"title": "{{issue.summary.asJsonString}}",
"text": "{{issue.description.asJsonString}}",
"tags": "team:{{customFields.customfield_15951.asJsonString}}, incident",
"source_type_name": "Jira",
"alert_type": "info"
}

---

Error:

---

Error publishing web request. Response HTTP status:

400

Error response HTTP body:

{"errors": ["Invalid JSON structure"]}

---

I just need to know what is not formatted correctly

[Dennis Christilaw · Accepted solution]

Through some trial and error, we were able to get the formatting right for both sides. Tested via https://webhook.site/:

What worked is below:

---

{

    "title": {{issue.summary.asJsonString}},

    "text": {{issue.description.asJsonString}},

    "tags": "incident, team:{{issue.fields.customfield_15951.value}}, ticket:https://mynovu.atlassian.net/browse/{{issue.key}}",

    "source_type_name": "Jira",

    "alert_type": "info"

}

[Jim Knepley - ReleaseTEAM]

asJsonString wraps the string in quotes. When it's expanded, you're sending:

{
  "title": ""summary"",
  "text": ""description"",
  "tags": "team:"customfield", insident",
  "source_type_name": "Jira",
  "alert_type": "info"
}

...which I don't think is what you want. I would remove the quotes wrapping the title and text values and try again.

[Dennis Christilaw]

Thanks! We discovered this as well. We did find a solution!! (posted separately)