Single User Missing Linked Issue from JQL Search

[Norm Moore]

Hi,

I have an issue with a single user not seeing "Linked Issues" when they are filtering issues. When I look at it through my profile it works as expected, when I impersonate the user with Scriptrunner, I get the issue they are getting and it seems to be on one project only.

I wonder if it's an issue with the language being used on the project?

Any help?

[Norm Moore · Accepted solution]

Well in fact it was due to the language setting on this particular project. The field name was translated.

[Trudy Claspill]

Hello @Norm Moore 

Are you saying that the user does not have the option to add the field to the columns, or that they see no values for that column in the output?

Does the user have the Link Issues permission in that project?

[Norm Moore]

Hi @Trudy Claspill 

In fact, the user was searching for the column name in English rather than in Chinese. It honestly had me confused as some fields appear translated and others are not.