Smart value for custom field

[Ashok Bala]

Hey! How can I access the remaining time of this custom field in an issue? I have tried {{issue.customfield_13321.remainingTime.friendly}} but it is not working

I need the value 158h 9m to be picked by this smart-value

"customfield_13321": {"id": "90","name": "Time to resolution","_links": {"self": "test"},"completedCycles": [{"startTime": {"iso8601": "2024-02-13T16:51:11-0800","jira": "2024-02-13T16:51:11.743-0800","friendly": "13/Feb/24 4:51 PM","epochMillis": 1707871871743},"stopTime": {"iso8601": "2024-02-20T07:12:40-0800","jira": "2024-02-20T07:12:40.651-0800","friendly": "20/Feb/24 7:12 AM","epochMillis": 1708441960651},"breachTime": {"iso8601": "2024-03-19T02:39:32-0700","jira": "2024-03-19T02:39:32.744-0700","friendly": "19/Mar/24 2:39 AM","epochMillis": 1710841172744},"breached": false,"goalDuration": {"millis": 576000000,"friendly": "160h"},"elapsedTime": {"millis": 6627256,"friendly": "1h 50m"},"remainingTime": {"millis": 569372744,"friendly": "158h 9m"}}]}

[Kalyan Sattaluri · Accepted solution]

Hello @Ashok Bala 

Please try to log below smart value:

{{issue.customfield_13321.completedCycles.remainingTime.friendly}}

[Ashok Bala]

Hi @Kalyan Sattaluri

Don't know how I missed that completedCycles. It works for me now!
Thanks!

[Bill Sheboy]

Hi @Ashok Bala -- Welcome to the Atlassian Community!

That does not appear to be a built-in or user-added custom field.  Is that field from a marketplace addon?  If so, please contact the vendor's support for the product to learn how to access the field.

Until you hear back from the vendor...

Sometimes custom fields from addons are dynamically calculated, and the value can be saved in a created variable for later use in an automation rule.  Perhaps try doing that.

Kind regards,
Bill

[Ashok Bala]

Hey @Bill Sheboy

Thanks and I really appreciated the suggestion! I missed something that @Kalyan Sattaluri pointed out above. Thanks again