Smart value in Automation

[Anna Zdzioch]

Hello, 

I want to create an automation that will verify the value of a field to determine to whom the issue should be assigned. The value of the custom field should contain only numbers in the format XX-XXX. I created the smart value {{issue.customFieldId_10067.match("\\d{2}-\\d{3}")}}, but the automation isn’t working correctly – it doesn’t assign the person, even though I see "success" in the logs.

[Akash Singh · Accepted solution]

Hi @Anna Zdzioch 

The issue you're facing is likely due to an incorrect reference to the custom field and a slight mismatch in your regular expression.

1. Instead of using {{issue.customFieldId_10067}}, you should use {{issue.customfield_10067}}. If the custom field is a select-type field or any field that returns a complex object, you may need to append an attribute like .value, resulting in something like {{issue.customfield_10067.value}}.

For more details on how to correctly reference smart values, please refer to Atlassian's documentation: Automation smart values - issues | Cloud automation | Atlassian Support.

2. Your current regex \d{2}-\d{3} matches the pattern but doesn't enforce it for the entire string. To ensure the entire value strictly matches the format, you should use this regex:

^\d{2}-\d{3}$

 

[Anna Zdzioch]

@Akash Singh Thank you very much for your help! Now automation is working correctly.

[Marc - Devoteam]

Hi @Anna Zdzioch 

It seems there is a misconfiguration in your smart value. The Id characters part should be in the smart value clause.

Can you try this.

{{issue.customfield_10067.match("\\d{2}-\\d{3}")}}