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Smart values when using #issues and #comments, as well as conditional logic.

Kim Barry August 29, 2023

I have saved in comments when a field was updated, who updated it, the previous value, and the new value. I also have added a label when it happens. Now I want to pull the information from the comments. I have been able to query for the issues and add to an email the Issue key, summary, and description. Now I need to add the comment if the author display name is Jira Admin/username is jiraadmin. I am struggling how to format this. This is the beginning of it, but I don't know where to go from here. Help?

{{#issues}}
<p>{{key}} {{summary}}
{{url}}
Description: {{description}}

{{/}}

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Kim Barry August 29, 2023

@Bill Sheboy Thank you! I had looked at that documentation before and was still struggling however, I review again and figured it out!

{{#issues}}
<p>{{key}} {{summary}}
{{url}}
Description: {{description}}
{{#comments}}
{{#if(equals(author.displayName, "Jira Admin"))}}
{{last.body}}
{{/}}{{/}}{{/}}
</p>

I really only wanted the last comment the user made. 

Bill Sheboy
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August 29, 2023

Well done!

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Bill Sheboy
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August 29, 2023

Hi @Kim Barry 

First thing, I am using Jira Cloud and not Server/Data Center and so my suggestion is based on general knowledge of automation rules.

For the comment information, I believe you can use {{issues.comments.last.author.displayName}}

https://confluence.atlassian.com/automation/smart-values-993924860.html

If you are trying to select specific comments from all of them, perhaps try filtering them using smart value, list filtering: https://community.atlassian.com/t5/Automation-articles/Filtering-smart-value-lists/ba-p/1827588

Kind regards,
Bill

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