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Support Escalation

Michael Donnelly
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 15, 2014

I recently opened a support query, AOD-7186 but it does not appear to have had any movement.

How do I get this progressed ( SEN-2892922 )

1 answer

0 votes
crf
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 15, 2014

Hi Michael. What you opened is an improvement request. Support requests are best directed to support.atlassian.comto get handled correctly. Our support team does not triage improvement requests, and this probably explains the lack of activity.

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