Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

System-internal user groups

OSe Development
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 28, 2025

Hello together,

We are using Jira Cloud (Software) since around 2011.

Today, while trying to clean up our Jira Cloud users & groups, I found the following groups that were likely auto-generated by Atlassian.

  • administrators
  • goal-admins-{company-name}
  • goal-user-access-admins-{company-name}
  • goal-users-{company-name}
  • jira-admins-{company-name}
  • jira-software-user-access-admins-{company-name}
  • jira-users
  • _licensed-bamboo
  • _licensed-confluence
  • _licensed-fecru
  • _licensed-jira
  • _no-one-at-all
  • org-admins
  • project-admins-{company-name}
  • project-user-access-admins-{company-name}
  • project-users-{company-name}
  • site-admins
  • user-access-admins-{company-name}

But since we are using the service for so many years, I suspect some of these aren't necessary, anymore.

Are these documented properly, anywhere?

Also, it would be sensible if these could be marked by Atlassian as "system-internal" or something like that to make it clear. [Feature Proposal]

Thanks.

Greeetings from Switzerland
Marc

1 answer

1 accepted

0 votes
Answer accepted
Chitra Nagdeo
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 28, 2025

Hey @OSe Development ,

Welcome to Atlassian community!

I believe the article Understand default groups should help you remove the obsolete groups. As I dont have the old groups now available on my test instance, please check if you have an option to manually delete from Atlassian Administration.

Regards
Chitra Nagdeo

OSe Development
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 1, 2025

Hi Chitra,

While this article hasn't really helped me to understand what groups can be cleaned up, it at least documents what the groups are for.

Thank you.
Marc

Chitra Nagdeo
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 1, 2025

I agree, the one which are not listed in the article above should ideally be obsolete. Happy to help!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events