Text Editor Bar on Customer service Desk?

[Ana Sooter]

Using JIRA  v1000.526.0 and just set up a service desk but can't see the text editor bar when trying to comment in the Customer Portal (see below): 

test.png

But it does show up on our Service Desk (see below):

Test2.png

Is there anyway to enable the text editor bar in the Customer Portal for all our users? 

[asarda_ · Accepted solution]

Hi!

Unfortunately, there is no way to add the text editor bar in the portal. The portal is simplified for the end user and note that they can still add images with a drag/drop.