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The filter status is open, but several closed issue is also displayed

Weixing Xu June 28, 2021

The JQL is project =xx AND issuetype="aa b" AND status = Open.The filter status is open, but the closed issue is also displayed.
On the list, they are all open, but click to see the details, and several issuees have been closed.

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Niranjan
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June 28, 2021

@Weixing Xu - Try re-indexing the project first and check for inconsistency again. If persists, you may try using integrity checker (run it during quite hours).

Weixing Xu June 28, 2021

@Niranjan 

Thank you for your reply. It's normal now.

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Nic Brough -Adaptavist-
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June 28, 2021

Could you show us an example of an issue that is showing in the filter that should not be?  Just need to see the status, project and issue type "fields"

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