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Though I am setting transition rule, it's not working as expected, i.e. I have created a rule for tr

Chandrashekhar Kavi June 18, 2024 edited

 

Though I am setting transition rule, it's not working as expected, i.e. I have created a rule for transition "in PR" to "In QA". Where I used 1. rule: Restrict to when a field is a specific value 2. For this field=Assignee 3. Review it's value as Text 4. Check if it=Equal 5. This value= "Mafatlal" With above schenario, I checked issue to move from status "IN PR" to "IN QA", not changing assignee, it's not ristricting nor giving any message. Could you please help me with this. I am sharing some screenshots for your referenceJIRA issues.jpg JIRA workflow-rule.jpg

1 answer

1 vote
Fazila Ashraf
Community Champion
June 18, 2024

Hi @Chandrashekhar Kavi 

Please share screenshots.

In the audit log, do you see the conditions getting passed for the execution?

Chandrashekhar Kavi June 18, 2024

How can I check audit log, please guide me.

Fazila Ashraf
Community Champion
June 18, 2024

Ah sorry, the screenshots didnt load earlier and i assumed this was 'Automation' rule.

I see now that you are using the new workflow editor and set a 'Condition' on the transition. 

I do not have the 'Restrict to when a field is in specific value' restriction in my site but i added the below after switching to the old editor view and works well for me as defined.

Screenshot 2024-06-18 at 15.08.55.png

Chandrashekhar Kavi June 19, 2024

image.png

Chandrashekhar Kavi June 19, 2024

I see the different UI! , it's not as shared by you!

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