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Unable to add watchers

Crystal Arnold
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October 10, 2019

We are currently using JIRA Software. I am an administrator and unable to add watchers to an issues. Others within my team are users, not administrators, and are also not able to add watchers. I have updated permissions within the project and that does not seem to help.

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Tuncay Senturk _Snapbytes_
Community Champion
October 10, 2019 edited

Are you sure that you have the Manage Watchers permission for that project?

Tuncay Senturk _Snapbytes_
Community Champion
October 10, 2019

If you have Manage Watchers permission then,

please check to add  ?oldIssueView=true to the URL to switch to old view and see if you can add watcher.

e.g. if your issue is ABC-102 and the URL is JIRA_BASE_URL/browse/ABC-102  just navigate to JIRA_BASE_URL/browse/ABC-102?oldIssueView=true and see if you can add watcher there.

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