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Unable to clone an issue

Jordy van Eijk
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 7, 2022

Hi all,

I'm trying to clone an issue but keep getting the following error:

We couldn;t clone XXX
Check your connection and then try again


Can anyone explain to me what causes this error, and how I can solve it. I'm sure my connection isn't the problem because it's in the cloud and I'm able to do everything else but not able to clone. 

For clarification here's the screenshot of the notification I get upone cloning an issue / user story

issue_clone_error.png  

1 answer

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Mark Segall
Community Champion
April 7, 2022

Hi @Jordy van Eijk and welcome to the community!

The only thing I can think of is that don't have Create Issues permission on the project permissions scheme.

Jordy van Eijk
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 8, 2022

Thank you so much.. This gave me some insight, i tried creating a new issue and also got an excaption saying i'm missing a required custom field. So now i know why i couldn't clone. But it's maybe better to give the same exception why cloning isn't working like when i'm creating an issue.

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