Unable to create a site

[Yazeed Hussein]

[Tansu Akdeniz · Accepted solution]

Hi @Yazeed Hussein 

Welcome to the community.

Please ensure that you use a supported browser (also try another browser). If there is any extension/app, try disabling them temporarily.

Check https://status.atlassian.com/ page if there are any ongoing issues.

If nothing helps, you can create a support to Atlassian via http://support.atlassian.com/contact/.

Relevant threads:

• Something went wrong on our end

[Sam Wood]

It isn't possible to create a support ticket before having a site

[Tansu Akdeniz]

The Atlassian support team has been notified and they will reach out to you here.

[Andy Heinzer]

Hi @Yazeed Hussein 

I understand there was a problem during the sign-up process.  I checked our system and it looks like you were able to complete the sign-up the next day.  I can see you have an Atlassian Cloud site created now.

For others that find this, sometimes these sign-up errors can be generated if a CAPTCHA does not appear to the end user during the sign-up.   I can't tell if that was the case here, but since the site has been created, I think this is resolved now.

Thanks

Andy