Hi,
I am using JIRA v7.2.9 and JSD v3.2.9.
I am unbale to create comment in jira service desk issue using 'ServiceDeskCommentService'. Here is my code -
final ServiceDeskCommentCreateParameters publicComment =
serviceDeskCommentService.newCreateBuilder()
.author(emailSenderUser)
.issue(issue)
.publicComment(true)
.body("This is a public comment via SD service")
.build();
serviceDeskCommentService.createServiceDeskComment(emailSenderUser, publicComment);*/
When this code runs, comment is not added to the issue and no error is generated within the logs.
Can someone please help me find what I am missing here and why this code is not behaving as expected?
Discover the teamwork and precision behind success on and off the track. See how this high-performing team makes the impossible possible. Be one of the first 100 customers to register for a chance to win 2 tickets to an Atlassian Williams 2026 race.
Register now