Unable to find the IP address of Jira cloud instance through Org admin credential

Shasheekant Patel
Contributor
July 30, 2024

Dear Community,

 

I am unable to find the IP address (Private and public) of Jira cloud instance through Org admin credential in my company Jira instance.

2 answers

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John Funk
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 30, 2024

Hi Shasheekant

Atlassian uses a range of IP addresses for Cloud instances, and they rotate through them as needed for various things. 

You should open a support ticket with Atlassian to get the current range:

https://support.atlassian.com/contact/#/

 

0 votes
Hans Polder _Devoteam_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 30, 2024

@Shasheekant Patel ,

I don't believe you will be able to get a specific IP address for your own instance. See https://support.atlassian.com/organization-administration/docs/ip-addresses-and-domains-for-atlassian-cloud-products/ for more information. 

Basically, it could be any of these IP-ranges: https://ip-ranges.amazonaws.com/ip-ranges.json. Where you can filter it based on which AWS region your environment is located in (if you chose data residency).

Why would you need this? 

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