Dear Community,
I was trying to import the issues via CSV but got the below error
Let me know how we can resolve the same, I have looked all the workaround but didn't work.
Hi @Naman Jain ,
This seems to be a system generated field and ID. While importing, remove the external ID field column from CSV and then start the import. First try in a test server and then if all ok, proceed with production import. If you get any errors, please share them here.
I also see there is a suggestion ticket related to it: https://jira.atlassian.com/browse/JRASERVER-64477
What are the rest of the errors? Why do you think it is the external ID? Are the external IDs all unique?
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