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Unable to preview attachments

IT Outline March 26, 2018

Hi Team,

We have migrated our server from currently working location to a fresh server and we have changed the database from H2 to my sql. Now the issue is images are not showing for the issues locked. we are getting error 'Ouch! We can't load the image'.

Second issue is workflow view is not showing properly on new server as compare to older one. some workflows are missing. 

 

Please see below images and provide your support to fix this issue.

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1 answer

0 votes
Matt Doar
Community Champion
March 26, 2018

You probably don't have the home.dir/data directory accessible in the new setup

IT Outline March 28, 2018

Hi,

Please tell me where workflow charts are  exist in Jira. So that we can cross check with our new Jira setup.

 

Thanks

Nic Brough -Adaptavist-
Rising Star
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March 28, 2018

They are generated at run time and cached, usually in the directory Matt points to.

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