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Unable to re-import a stopped import.

Derek White
Contributor
September 15, 2025

Using old importer.

Started an import.

Hit stop after it got a few issues imported.

When I try to re-start the import by going through the whole process again with the same CSV, same config file uploaded, and same options selected, it doesn't even try to import and simply takes me back to the "stopped" screen:

0 projects and 8 work items imported successfully!

Stopped by user admin. All objects already imported have been retained. Data may be in an inconsistent state.

The logs linked are the old logs.

 

Edit:

I tried importing from a new tab - same result.
I tried renaming the CSV file - same result.
I tried changing line endings in an attempt to change checksum of file - same result.
I tried removing already imported rows without linked issues from the CSV - same result.
Seems like the project is locked?!

1 answer

1 accepted

4 votes
Answer accepted
Derek White
Contributor
September 15, 2025

Deleted the imported issues and then it let me re-import.

I guess it won't update existing issues, at least not after a stopped import.

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