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Unable to remove attribute value - INSIGHT ASSET MANAGEMENT

jason.rogers August 24, 2023

Hi all, 

I am not able to remove the value of an attribute in Insight. We normally can remove these just fine, but for this object we are getting an error. 

"At least one value must be set"

Any thoughts on why this is happening for this object and not others? I have checked the configuration of the attribute and it allows a minimum value of 0.

Cheers,

J

 

2 answers

0 votes
Kian Stack Mumo Systems
Community Champion
August 24, 2023

That errors makes it seem as though the cardinality is set to 1. You said you've confirmed that for the owner attribute? If the owner attribute indeed has minimum value of "0" allowed, I'd raise a ticket with Atlassian support.

jason.rogers August 25, 2023

Thanks for your reply @Kian Stack Mumo Systems

Yeah I have double checked and it is definitely set to 0. Ticket with Atlassian it is I guess.

Insight2.png

0 votes
jason.rogers August 24, 2023

Insight.png

Here is the error by the way. It would not let me load it up with the question.

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