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Unable to see our board!!!

Ann Krause
I'm New Here
I'm New Here
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January 22, 2019

We recently moved from a Next Gen project to a regular Jira project. This morning I clicked the Start Sprint button for the new project and was able to view the team board and move cards between statuses.

Then we had a planning session and moved cards into the sprint and now when I click on the team board name in the left hand navigation, it just stays in the backlog. There seems to be no way to get to our board. Other team members are not able to view the board either. This is really frustrating! Can you please fix it so we can see and use our board?

1 answer

0 votes
Vasi
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 18, 2019

Hey Ann,

I understand that it's been quite some time since you reported this case, however could you please let us know if it is still happening?

If so, the best in such situations would be to get in touch with Atlassian Support.

Regards,
Vasily

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