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Universal Plugin Manager Plugin v. 5.1.2 incompatible with Jira Server v8.20.3

Istok Lenarčič
Istok Lenarčič January 20, 2022

Greetings.

I just upgraded Jira server in my test environment from version 8.14.0 to 8.20.3, and now I'm having trouble upgrading Universal Plugin Manager from version 5.0.3 to 5.1.2.

l8Do0M5

UPM version 5.1.2 was supposed to be supported on Jira Server 8.18.0 - 8.21.0 according to Atlassian Marketplace.

Am I missing something here? Can I somehow manually install UPM?

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Brant Schroeder
Brant Schroeder
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April 27, 2022

@Istok Lenarčič Welcome to the Atlassian community

Were you able to resolve this issue.  Did you try downloading the UPM and installing it manually?

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Istok Lenarčič
Istok Lenarčič April 27, 2022

I solved the issue with some help from support.

It turned out, downgrading JRE solved the issue(s). Mentioned version of Jira is bundled with JRE 11, I downloaded and installed JRE 8.

It might have something to do with the used distribution, we're running Jira on Oracle Linux 8 (RHEL8-like).

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Jira
Jira
DEPLOYMENT TYPE
SERVER
VERSION
8.20.3
TAGS
AUG Leaders

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