Unrecognised Version message from Marketplace screen

[Can Baysal]

I am running 7.9.1 and getting "This version of JIRA is unrecognized by the Atlassian Marketplace. It might be a non-standard build or be too new to appear." message, which was not there a few days ago. I have installed demo of "Jira Misc Workflow Extensions" from Innovalog with no problems. Today when I open to screen check something I saw this message.

Can you offer any insight and solution?

Thanks.

C. Baysal

[Andy Heinzer]

Hi @Can Baysal

The reason you are seeing this message is because Atlassian has pulled the 7.9.1 version of Jira from the site yesterday (May 7th).  There exists a pretty severe bug in this version, and other version (7.6.5, 7.7.3, 7.8.3, which have all also been pulled from the site).  For more details on this bug please see the report in https://jira.atlassian.com/browse/JSWSERVER-16572

This bug prevents Internet Explorer users from being able to use Jira Software boards in those versions.

That said, the long term solution to this problem is going to be to upgrade Jira to a fixed version such as 7.9.2 once it is released.   In the meantime if you do not have users that are required to use IE, I would not be too concerned that you see this error.   The marketplace warning could technically prevent you from being able to install/update add-ons for Jira in your version.  However the Jira Software bug does not effect other browsers such as Chrome or Firefox.   Ultimately, Atlassian recommends upgrading to fix this bug once the update has been released.

Regards,

Andy

[Can Baysal]

Dear @Andy Heinzer

Thanks for the excellent explanation. I have one test user who is complaining about some connectivity problems. This might be it. I would very much loved if Atlassian sent an adivsory....

Again thanks a lot, I probably would wait for the next version, which I hope will arrive soon...

Ragards

CB