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Use automation to move a subtask to an issue

Dennis_H
Contributor
March 8, 2024

Have a business project setup and I have setup an issue as a "bucket" for other issues that need to be worked on at some point. If possible I'd like it if when a user looks at the subtask inside of an issue they could change a field setting and it would move the subtask out of the "bucket" issue to a regular issue. The subtask and the issues use the same workflow. I tried via automation and it's failing with:

(The issue type selected is invalid. (issuetype))

 

The rule is:
When valuer changes for (the field I picked in the subtask)

and issue type = sub-task

Then edit issue fields. Change issue type to task

Is there a way to automate moving a subtask to an issue in the same project?

3 answers

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 8, 2024

Hi Dennish,

You can only do that with a Move function, and that function is not available with Automation. You must do a manual Move. 

0 votes
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 8, 2024

Hello @Dennis_H 

It is not currently possible to use the Edit Issue action to edit the issue type of a Sub-task issue to convert it to a standard level issue.

0 votes
Fabian Lim
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 8, 2024

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