We cant open Sub-task in all the Jira

[Nissim Ariel]

This issue type is well configured like all the others and in the admin sections it is also opened to use.

[Valerie Knapp · Accepted solution]

Hi @Nissim Ariel , welcome to the Atlassian Community and thanks for your question. 

It's not possible to open a subtask with the create button. You have to open it only as a subordinate / dependent issue of something else. Please can you verify that you're trying to create a subtask from inside another issue, like a story or a task? 

Best wishes

[Nissim Ariel]

Hello!

I cant do it even inside a Task.

[Valerie Knapp]

Hi @Nissim Ariel , please can share a screen of the project settings and one from inside the task where you are trying to create a subtask? 

Thank you

[Nissim Ariel]

[Mike Maurer]

@Nissim Ariel You have to create subtasks with the + Add button (top left) and not via the linked issues.

+ Create linked issue is only for creating other related issues in the same hierarchy or above.

[Valerie Knapp]

Hi @Nissim Ariel , please can you check the subtasks are switched on at the global level? 

This is under the global settings, Issues, and then in the subtasks section. 

Cheers

[Mike Maurer]

Hi @Nissim Ariel ,

you say the issue type is well configured: Have you also checked if the issue type 'Sub-task' is assigned in the workflow scheme for this project?

Kind regards