We have 2 custom fields used by all projects in jira. These fields were made null because of a change we implemented. The change has been reverted , but now the custom fields on tickets prior to the original change are still null. We have a DR site

[Luvo]

We have 2 custom fields used by all projects in jira.

These fields were made null because of a change we implemented.

The change has been reverted , but now the custom fields on tickets prior to the original change are still null.

We have a DR site which hosts a backup of our live jira instance prior to the problem.

We can produce a query to list all key's and the 2 custom fields with the correct values via the DR site.

How can we use this query/export to update the live system with the original values?

[Jonas Andersson]

A full rollback (ie, restoring database and filesystem) would have reverted values to their prior state too. How did you backup and restore? As far as i know no customfield data will ever end up in other places than the database?

[Luvo]

we manually changed the custom fields back to how they were just before we lost these custom fields values.

[Luvo]

How can we export the custom field values from the DR site to our live system.