Problems setting Watchers from Custom User Picker

[Nigel Haycock]

Hi
I'm having a similar issue that others have and tried several iterations based on various threads on this forum. but still cannot get it to work 
We have custom field in our project Called 'ONB Tech Lead' which is a People field.  I want whoever is added to that field to be automatically added as a watcher.  Current iteration uses {{issue.ONB Tech Lead}} as the field but have tried {{issue.ONB Tech Lead.Name}}, {{issue.ONB Tech Lead.displayName}}, {{issue.field.ONB Tech Lead.accountId}} and maybe a few others.  

When I test adding a person to the field, I see that the rules runs successfully but Action Details say "No actions were performed."

Note this is a Team Managed Project

Screenshot of rule and the field itself

[Murat Seven]

Hi @Nigel Haycock , thanks for your question.

I did the automation in my instance like this and it worked. Can you try it this way? If the problem persists, please let me know.

Hope this helps,

Kind regards

[Nigel Haycock]

Yes!!!!!
It worked!  Thank You Murat!

[Murat Seven]

Nigel, this is not correct format :) 

Go to the custom field page in Jira and enter your field name(ONB Tech Lead). Click on the 'Edit' option from the 'More' section next to the field name, and copy the value written in the URL in the screenshot. Paste this value in the 'customfield_xxxxx' part, replacing the 'xxxxx'. For example, like customfield_10068

[Murat Seven]

Please try {{issue.fields.customfield_xxxxx.accountId}}
instead of {{issue.fields.ONB Tech Lead.accountId}}

Hope this helps, you can vote for this comment. If the problem persists, please let me know.

Kind regards,

Murat Seven

[Murat Seven]

I'm glad I could help.

Best

[Nigel Haycock]

Still getting the same No actions were performed.


 

[Nigel Haycock]

Wondering if the space in the field name breaks something but then I'd expect the rule itself to fail/error

[Nigel Haycock]

Thanks Murat
I assume you mean for me to replace customfield_10068' with my custom field?

I get the same result; No Actions Performed.

Here's the rule now...


Did I miss something?