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Workflow transition tips (description) not showed

fbeck_br
Contributor
January 12, 2023

Hi there,

When I add a description for an workflow transition, it should be showed when it has a mouse over the transition before select. (It works in JIRA datacenter, but not in JIRA CLoud).

Is there something I am doing wrong?

 

steps:

1 . edit and workflow

2. edit  a transition (ie: Start Progress )  - from ToDO to In progress status

3. add a description to the transition (ie: start working on this issue)

4. publish the work flow

5. go to an issue that matches this workflow ( in to do status for example)

6. Select the status menu to show the available transitions

7; Mouse over the Start Progress transition

 

You will not see any popup tip about the transition description (step 3)

 

NOTE: If the transition is an workflow action it works perfectly

(https://support.atlassian.com/jira-software-cloud/docs/transition-an-issue/#Transition-an-open-issue

 

For JIRA datacenter it also works perfectly

 

1 answer

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 12, 2023

Hi @fbeck_br ,

I have never actually seen that in Cloud. TBH, I never use the Description field. I tested and verified your observation. I checked JAC and did a quick Community search. Neither turned up anything. It might be worth sending the feedback to Atlassian or opening a support request.

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