Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 19:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Xray plugin

Rajesh Ramanutty July 26, 2020

While opening the XRAY plugin m getting the error image.pnglink /secure/admin/views/XrayRequirementCoverageConfiguration.jspa

 

2 answers

0 votes
Daniel Ebers
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 12, 2020

Hi Rajesh,

basically a single page is missing which should be there - but is not there.

Did this happen right after an upgrade of the XRay App? Which version of XRay you are currently running?
For a milder case - have you tried to disable and re-enable XRay for a moment?

Although the error message is clear it is somewhat unclear what the missing page is caused by. Maybe there are some more details available from log? Given server (shell) access you could check from logfiles on disk.

Cheers,
Daniel

Rajesh Ramanutty August 12, 2020

The problem is resolved after we upgrade the JIRA to 8.5

0 votes
Jusef Belkasemi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 28, 2020

We are getting a problem today the plugin is not working, we are just getting an error when trying to open the Testing Board

Suggest an answer

Log in or Sign up to answer