cloud import not working

[scott.coleman]

Maybe I'm doing this wrong, but I'm following the instructions at:

https://confluence.atlassian.com/adminjiracloud/importing-issues-776636788.html

I go to Jirs Settings -> System-> Import and Export-> Begin import

I navigate to the Backup directory. When I select "open" it brings me to another file selector screen (the child of the directory I opened).  This process continues down the directory structure until there are only greyed out entries.

I can't figure out how to actually start the import

[scott.coleman · Accepted solution]

Figured it out. you need to point the import to the exported zip file, not the uncompressed files