Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

getting custom fields values between 2 issues in a same project without linked issue option

Cem Tuğrul April 2, 2024

Hello Forum,

Maybe this question is a very primitive BUT I could not realize and I do not know where to start. I have a issue type#1 and lets say the custom fields as A,B,C,D,E,F and then I have an another issue type#2 and the custom fields as REF_A, REF_B,REF_C

while creating issue on type#1 ; I need to get  the values for B,C from issue type#2

(issue type#1 A=REF_A issue type#2;)  then I need the values for B,C from REF_B and REF_C

Hope it is very clear:-)

Is there any solution and suggetion?

1 answer

1 accepted

1 vote
Answer accepted
SAzaruddin_mp
Contributor
April 3, 2024

Hi @Cem Tuğrul 

It sounds like you want to populate the certain custom field values in issue type #1 with values from Issuetype #2 during the issue creation process. This can be achieved by using automation.

Identify trigger condition:

Determine when the automation should trigger. For example, you may want it to trigger when an issue of Type #1 is created.

Fetch values from issuetype #2:

Using built-in JQL functions to fetch the values of REF_B and REF_C from an issue of Type #2 (based on the value of REF_A)

Set Custom field values:

Set the values of custom fields B and C in the Issue Type #1 with the values obtained from Issue Type #2

Configure the automation rule:

Configure the automation rule in Jira to execute the above steps when an issue of Type #1 is created.

Here is example rule:

Trigger: Issue created (for Issue Type #1)

Condition: Issue matches criteria (Issue Type #1)

Action: Fetch REF_B and REF_C from Issue Type #2 where REF_A matches the value of custom field A in Issue Type #1.

Set values of custom fields B and C in Issue Type #1 with the fetched values of REF_B and REF_C.

Regards,

Azaruddin

 

Cem Tuğrul April 3, 2024

Hello SAzaruddin_mp ,

 

Thank you very much for your answer.

Honestly , ı do not know how to setup a automation trigger. Is there any " Issue matches criteria" with "where" condition. Do you have an example?

Suggest an answer

Log in or Sign up to answer
TAGS
atlassian, jira product discovery, jpd premium, product management, idea management, product discovery, jira premium, product planning, atlassian community, product development, roadmap planning, product prioritization, feature management

Introducing Jira Product Discovery Premium ✨

Jira Product Discovery Premium is now available! Get more visibility, control, and support to build products at scale.

Learn more
AUG Leaders

Atlassian Community Events