Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 19:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.
×Hello folks,
Brief Description:
I am currently running on 9.10.1 and I wish to upgrade to 9.11 due to a recent change that is in this version that'll help improve the business.
Although our 9.10.1 version is a very recent install I'm having some issues with 9.11.
Environment:
Red Hat Enterprise Linux release 8.8 (Ootpa)
Jira 9.10.1 (Datacenter License)
Postgresql-15
Steps to reproduce:
Move Jira install file (Atlassian-jira-software-9.11.0-x64.bin) to VM (placed in data/temp)
Navigate to directory of Jira install file
Enter "chmod a+x atlassian-jira-software-9.11.0-x64.bin" into CLI press Enter
Enter "./Atlassian-jira-software-9.11.0-x64.bin" into CLI press Enter
Expected Result:
Unpacking JRE ...
Starting Installer ...
This will install Jira Software 9.11.0 on your computer.
OK [o, Enter], Cancel [c]
Result Seen:
Unpacking JRE ...
Starting Installer ...
WARNING: A terminally deprecated method in java.lang.System has been called
WARNING: System::setSecurityManager has been called by com.install4j.runtime.installer.frontend.headless.AbstractHeadlessScreenExecutor (file:/data/TEST/atlassian-jira-software-9.11.0-x64.bin.155374.dir/i4jruntime.jar)
WARNING: Please consider reporting this to the maintainers of com.install4j.runtime.installer.frontend.headless.AbstractHeadlessScreenExecutor
WARNING: System::setSecurityManager will be removed in a future release
java.lang.NoSuchFieldException: override
at java.base/java.lang.Class.getDeclaredField(Unknown Source)
at com.install4j.runtime.util.internal.ReflectionUtil.setUnsafeAccessible(ReflectionUtil.java:46)
at com.install4j.runtime.util.internal.ReflectionUtil.setAccessible(ReflectionUtil.java:19)
at com.install4j.runtime.util.ToolTipHelpLabel.initTooltipManager(ToolTipHelpLabel.java:21)
at com.install4j.runtime.util.ToolTipHelpLabel.registerWithToolTipManager(ToolTipHelpLabel.java:61)
at com.install4j.runtime.util.ToolTipHelpLabel.<init>(ToolTipHelpLabel.java:38)
at com.install4j.runtime.beans.formcomponents.UpdateAlertComponent.createCenterComponent(UpdateAlertComponent.java:109)
at com.install4j.runtime.installer.frontend.FormPanel.addFormComponent(FormPanel.java:508)
at com.install4j.runtime.installer.frontend.FormPanel.buildPanel(FormPanel.java:382)
at com.install4j.runtime.installer.frontend.FormPanel.setupComponent(FormPanel.java:310)
at com.install4j.runtime.installer.frontend.FormPanel.init(FormPanel.java:65)
at com.install4j.runtime.installer.frontend.FormPanel.<init>(FormPanel.java:55)
at com.install4j.runtime.installer.frontend.headless.ConsoleScreenExecutor.handleScreen(ConsoleScreenExecutor.java:44)
at com.install4j.runtime.installer.frontend.headless.AbstractHeadlessScreenExecutor.execute(AbstractHeadlessScreenExecutor.java:96)
at com.install4j.runtime.installer.controller.Controller$1.run(Controller.java:155)
at java.desktop/java.awt.event.InvocationEvent.dispatch(Unknown Source)
at java.desktop/java.awt.EventQueue.dispatchEventImpl(Unknown Source)
at java.desktop/java.awt.EventQueue$4.run(Unknown Source)
at java.desktop/java.awt.EventQueue$4.run(Unknown Source)
at java.base/java.security.AccessController.doPrivileged(Unknown Source)
at java.base/java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source)
at java.desktop/java.awt.EventQueue.dispatchEvent(Unknown Source)
at java.desktop/java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
at java.desktop/java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
at java.desktop/java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.desktop/java.awt.EventDispatchThread.pumpEvents(Unknown Source)
at java.desktop/java.awt.EventDispatchThread.run(Unknown Source)
This will install Jira Software 9.11.0 on your computer.
OK [o, Enter], Cancel [c]
Can this be reproduced: Yes consistently.
This has been identified as a bug:
Can be closed.
Bug report can be found here: https://jira.atlassian.com/browse/JSWSERVER-21948
Atlassian Government Cloud has achieved FedRAMP Authorization at the Moderate level! Join our webinar to learn how you can accelerate mission success and move work forward faster in cloud, all while ensuring your critical data is secure.
Register Now
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.