jira to slack integration issue card layout

[Aisen]

Hello,

I'm using Jira Server for the Slack app. It is configured and working well. But I would like to be able to change the layout card that appears in Slack. Is this possible?
For example, I want to see the severity instead of the Priority of the ticket in Slack preview. 

[Luiz Silva]

Hi @Aisen

The app does not support message customization for general notifications and unfurls. However, it does support custom templates for Post Functions as you can see in the documentation: https://confluence.atlassian.com/slack/using-jira-applications-with-slack-966662163.html#UsingJiraapplicationswithSlack-HowdoIsetupSlackpostfunctionnotifications?.

Additionally, Atlassian open-sourced the app so anyone are welcome to fork their own versions and contribute: https://github.com/atlassian-labs/atlassian-slack-integration-server/

Hope that helps! Cheers!

[Aisen]

Thanks @Luiz Silva . The link to the documentation is broken.  Can you share that once again.

[Luiz Silva]

Hi there,

There's something wrong with the editor here that's messing up with the link. I've edited my answer. If you copy the link and paste into your browser, it should work.

[Aisen]

Thanks. Unfortunately, the post function is not covering my need. I would like to get a message in Slack and have the Severity of the issue visible in the preview. The creation of a ticket is not part of the workflow and ditto severity change.