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no access to confluence connected to my Jira

Magda M
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March 18, 2024 edited

Hi Team :) 

I hope all is well. I seem to lost access to my confluence :( is there anything I can do to get it back? 

 

Have a great week ahead!

Kindest Regards

Magdalena

 

1 answer

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Answer accepted
Trudy Claspill
Community Champion
March 18, 2024

Hello @Magda M 

Welcome to the Atlassian community.

What happens when you try to access the Confluence Cloud instance? Are you getting some sort of error message?

Are the Jira and Confluence instances ones that you set up, in an Atlassian Organization that you created?

Are other people administrators of these instances and/or the Organization in which they exist?

Magda M
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 18, 2024

Thank you! The issue was solved - confluence was deactivated

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