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send a custom email is failed

jun lee
Contributor
March 7, 2023 edited

I added send a custom email as a post function. When I set "reporter" to To issue fields, it works, but when I set custom user select field to To issue fields it is failed.  It's me in both cases.

2023-03-08 14 16 53.jpg

What is a problem?

 

Thanks in advance.

 

1 answer

0 votes
John Funk
Community Champion
March 8, 2023

Hi Jun Lee,

You will need to use the full smart value. Something like {{issue.ENM_ReqApprover}}

You will need to type that in, and the click on what you have typed to be sure it gets put into the To: field. 

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