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smart replies are offered even though they have been deactivated

Daniel Remke
Daniel Remke
Contributor
March 18, 2025

 

Hello, I deactivated the feature a few weeks ago under system -> general-configuration. Yesterday my users reported that it was offered to them again. However, Smart replies are still set to off. Any ideas?

Greetings,

Daniel

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Wonh Chieh Lam
Wonh Chieh Lam
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March 18, 2025

same issue for us

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Andreas Kemper
Andreas Kemper
Contributor
March 18, 2025

same here. 
I'm desperately trying to switch this crap off again.
(Forgive the choice of words, but this absolutely useless 'feature' really annoys me).

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Isabelle Huchette
Isabelle Huchette
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March 18, 2025

We have the same issue

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John Kelly
John Kelly
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March 18, 2025

I am having the exact same issue.

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