trying to import Cascading Custom field values, not working

[Sangram Darole]

trying to import Cascading Custom field values, not working. I have more than 500 values to import. added, it is only updating the first column  with both column values. Please suggest

[Jack Brickey]

Hi @Sangram Darole , can you confirm you are importing using the import under settings - system and not using the import under the create button. Here is the documentation excerpt on this but it appears you may be following the format.

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Importing cascading choice custom fields

You can import values to a cascading choice custom field using the following syntax:

1 Summary, My Cascading Custom Field

2 Example Summary, Parent Value -> Child Value

The '->' separator allows you to import the hierarchy.