The Approvers is not getting the notification of the JIRA Ticket

[Kumar R, Aktchaya]

Hello Team,

I have created a JIRA ticket and added one of my team member as approver. But still he didn't receive any of notification or  email regarding the approval of my Jira ticket. How ever the Jira ticket is created and assigned to me. May i know how the approvers can approve or get notification of the Jira which the user created.

Regards,

Aktchaya Kumar

[Kumar R, Aktchaya]

Thanks @Muhammad Moazzam Hassan 

[Muhammad Moazzam Hassan]

Yes, the admin can create rules for the Company-managed project.

[Kumar R, Aktchaya]

Thanks a lot for letting me know. Is that only Admins can add it ?

[Muhammad Moazzam Hassan]

[Kumar R, Aktchaya]

May i know that how to do it?

[Muhammad Moazzam Hassan]

.

[Muhammad Moazzam Hassan]

You have to set the automation rule to send the email, as JWM doesn't have the automated feature like JSM to send an email when an approver is added.