dear all
I have this use case where I created a custom field for one of my product where I have listed the "customer" like
Today, Customer D is no more on this product and I would like to:
Any idea?
regards
f.
you should disable the option in the custom field context of the custom field.
settings > custom fields > search for your field > ... menu "Context"
This will disallow further selection of the value but will leave it selected in present issues.
Hope this helps
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Hi Fabio,
If the Customer D option is part of the Jira custom field drop-down menu (multi-select option) there is no way to stop your team from selecting Customer D moving forward even though they are no longer part of the product or stopped using the product.
I am afraid you would have to ask your team to make sure they are selecting the right choice moving forward to avoid errors.
Theodore
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